Software de Contact Center

herramienta de comunicaciones unificadas

Enghouse UC

septiembre 23, 2021

[Grabación Webinar] UCaaS y CCaaS: Cómo impulsar y optimizar las comunicaciones

Las herramientas colaborativas han sido un gran aliado tanto en el ámbito profesional como personal…

katherine dominguez

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Presence Smart Cloud

octubre 15, 2020

[Grabación Webinar] Tecnologías aliadas para convertir el teletrabajo en una oportunidad para los Contact Center en la nueva normalidad

El día 14 de Octubre de 2020 realizamos un Evento Digital en colaboración con Microsoft,…

admin

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Gestión de la Calidad

septiembre 22, 2020

Quality Management Suite para el control de la calidad en el servicio de atención de tu Contact Center

Quizás en tu operación se han presentado algunos problemas que han llevado a afectar la…

admin

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Workforce Management

septiembre 9, 2020

Aumenta la productividad de tu Contact Center remoto con Workforce Management

¿Te has preguntado alguna vez cómo aumenta la productividad de tu Contact Center remoto una…

admin

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Integraciones

agosto 12, 2020

Migrar a la Nube, ¿cuáles son las ventajas para tu Contact Center?

Sabemos que una de tus mayores preocupaciones al estar al frente del Contact Center, es…

admin

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Presence Suite

febrero 26, 2019

Software de Contact Center Presence Suite v11.1

admin

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