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Blog posts tagged in events

Pretty exciting developments as Berlin played host city to Voxeo’s first EMEA Customer Summit. Presence Technology was a Gold Sponsor of this year’s event. Presence’s sponsorship gave us the opportunity to learn more about VOXEO’s background, their preferred partners and its customer base for Voice Objects (Voxeo’s application creation, management and analytics software).

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There is no longer a question of if companies need to use social networks to manage customer service and improve sales. The question is how well are they being utilized? Fernando Ayala, Presales & Business Development at Presence Technology, posed this question to attendees at the Annual IX Congreso Adino for Contact Centers and CRM, held in Bogota, Colombia, in his presentation “The Use and Importance of Social Networks for Sales and Customer Service”.


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