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MDY Contact Center


With over 15 years offering BPO services, MDY Contact Center has managed to grow its service coverage to all Latin America, USA, Canada and parts of Europe, counting on important differentiators for them, among which are a unique online Statistical Systems on Contact Center, a broad portfolio of media solutions and an area for developing software solutions, CRM and Web tools for its customers.

MDY Contact Center has 10 contact centers in Latin America and more than 6,500 agents, serving more than 25 million customers on a monthly basis via phone, chat, email and social networks, with one philosophy, "Creating value for customers ".

REGION: Caribbean & Latin America
SECTOR: Outsourcing Call Center