Presence Suite – Version 11
Discover all the new features and benefits of Presence Suite’s new version.
Gartner Magic Quadrant 2018
Gartner has once again named Enghouse Interactive a Challenger in its latest Magic Quadrant for Contact Center Infrastructure
Contact Center Software
Enghouse Systems acquires Presence Technology
Spanish Company Expands Enghouse Contact Center presence Into New Markets
The Industrial Technological Development Center (CDTI), under the Ministry of Economy, Industry and Competitiveness of Spain, which promotes innovation and technological development of Spanish companies, has given support and financing to Presence Technology, an Enghouse Interactive company, for addressing two innovative technology projects: Cloud Computing for the Digital Relation Center, and Video Assistance for an Inter-channel Contact Center solution.
Presence Technology addresses Multichannel Contact Center with native network control, supported by "Plan Avanza" and the Spanish Ministry of Industry, Energy and Tourism
The project has been selected by its innovation and added value for the development of the Spanish ICT sector
