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User Portal

Presence Suite – Version 11

Discover all the new features and benefits of Presence Suite’s new version.


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Communications Portal

Voice self-service solutions 
A new and intelligent touch point for your customers


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Gartner Magic Quadrant 2018

Gartner has once again named Enghouse Interactive a Challenger in its latest Magic Quadrant for Contact Center Infrastructure

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Web Agent

Complete Web Based Agent,
WebRTC the Future of
Customer Service Now

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Presence Video Interactions

One more step in the omni-channel management

How?

Customer (R)evolution

Introducing the most scalable, flexible End-to-End Multi-Channel Contact Center Solution.

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Web Agent The Future is Now

Improve process, ensure 24x7 availability, scalable and quality services

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Cloud Contact Center

Looking to keep up with changing demands technology puts on your Contact Center?

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Get a proposal

Ask us for a proposal without any cost or obligation.

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Contact Center Software

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Enghouse Systems acquires Presence Technology

Spanish Company Expands Enghouse Contact Center presence Into New Markets

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The Industrial Technological Development Center (CDTI), under the Ministry of Economy, Industry and Competitiveness of Spain, which promotes innovation and technological development of Spanish companies, has given support and financing to Presence Technology, an Enghouse Interactive company, for addressing two innovative technology projects: Cloud Computing for the Digital Relation Center, and Video Assistance for an Inter-channel Contact Center solution.
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Presence Technology addresses Multichannel Contact Center with native network control, supported by "Plan Avanza" and the Spanish Ministry of Industry, Energy and Tourism



The project has been selected by its innovation and added value for the development of the Spanish ICT sector