{"id":10180,"date":"2021-02-15T17:25:25","date_gmt":"2021-02-15T17:25:25","guid":{"rendered":"https:\/\/www.enghouseinteractive.es\/qualidade-e-analitica\/pesquisas-de-satisfacao\/"},"modified":"2023-03-01T18:29:07","modified_gmt":"2023-03-01T18:29:07","slug":"pesquisas-de-satisfacao","status":"publish","type":"page","link":"https:\/\/www.enghouseinteractive.es\/pt-br\/software-contact-center\/qualidade-e-analitica\/pesquisas-de-satisfacao\/","title":{"rendered":"Pesquisas de Satisfa\u00e7\u00e3o no Contact Center"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; bg_image=&#8221;7311&#8243; bg_position=&#8221;center bottom&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;12%&#8221; 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column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_custom_heading text=&#8221;Pesquisas de Satisfa\u00e7\u00e3o&#8221; font_container=&#8221;tag:h1|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1611762706001{margin-bottom: -10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;60px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;top-left&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_custom_heading text=&#8221;Com a ferramenta de Pesquisa de Satisfa\u00e7\u00e3o da Enghouse Interactive, que geralmente \u00e9 integrada ao Robodialer, voc\u00ea pode definir que tipo de pesquisas devem ser realizadas em cada caso, realizando:&#8221; font_container=&#8221;tag:h6|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;top-bottom&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1616525901626{margin-bottom: 15px !important;}&#8221;]\n<h5>Aumentar o conhecimento do cliente:<\/h5>\n[\/vc_column_text][vc_custom_heading text=&#8221;Para aplicar medidas de corre\u00e7\u00e3o ou melhoria que alcancem a satisfa\u00e7\u00e3o e a lealdade do cliente.&#8221; font_container=&#8221;tag:p|text_align:left|color:rgba(255%2C255%2C255%2C0.65)&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1616525910030{padding-right: 20% !important;}&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; 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