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unisonoUnisono is a prominent contact center management company, supporting customer care services, as well as business process outsourcing (BPO), including consulting, collections, social media management and technology solutions. Unisono, headquartered in Madrid (Spain), runs 11 multinational operational centers in Spain, Chile and Colombia, billing 120 Euros annually and employing 7,500.

REGION: Europe
SECTOR: Outsourcing Call Center


Unisono Case Study