Resources

Collections Brochure

Outbound management challenges

BPO Brochure

Presence Suite

Atento

Make your contact center the beating heart of your business

Globalia

Predictive Dialing Guide

Gescobro

Improving efficiency of debt collections with predictive dialing

Presence Suite All in One

4 benefits of implementing AI in debt collections

Transpais

3 ways call recording and quality management can save your business money

Direct Travel Team

Smart Center

Outsourcing solutions: optimizing bpo processes

Affinion International

Idiso

Social Interactions

Integration Alexa with Presence Suite

Collections Virtual Agent

5 key concepts that show how Real Time Management Impacts the Customer Experience

How to make the boat go faster

Competitive advantages of modernizing CC infrastructure

From cost center to engine growth