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RCS Group

rcs_smallThe RCS Group is an independent financial services company operating in South Africa, Namibia and Botswana. Since its inception in 1999 RCS has provided credit and financial services to more than one million customers through partnerships with more than 15 000 merchants in various industries. RCS ran a call centre with 92 seats in the Collections environment and over a 100 seats in their Telemarketing Division.

REGION: Africa
SECTOR: Financial, Collections


RCS Group Case Study