Chat

Turn your website into a dynamic tool and transform visits into customers

Most users perform all kinds of web searches before making a purchase decision. It is therefore strategic for brands to make it easier for users to find the solution they need within a website. 

The most effective way to achieve this is to integrate a chat on the website that is assisted by an agent, who will guide users in their search until they find the product or service that best suits their case.

A chat is also a very powerful tool for the support area, since it allows visibility of the problem that the client is having, through screen sharing tools.

Beneficts

The implementation of Enghouse Interactive´s chat on your website will let you:

  • Convert your website into a sales tool guiding customers in their search for information and resolve possible doubts real time.
  • Improve the user experience by providing immediate answers to questions or concerns, leading to quick resolution eliminating dissatisfaction.