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Enghouse Interactive and Directo, its strategic allied in Mexico, at the 23rd Global Contact Forum

Mar 08, 2019

Both companies will introduce its technological proposal focused on maximizing the value of customer journey with cloud contact center solutions endowed with artificial intelligence

Mexico City, March 3rd, 2019 - Enghouse Interactive, worldwide leader of solutions that maximize the value of customer experience and Directo, carrier with more than 20 years of experience developing innovative telephony network solutions, will take part at booth number 20 at the 23rd Global Contact Forum next march 11th, 12th, and 13th at Hotel Camino Real in Mexico City.

About Enghouse Interactive

Enghouse Interactive ( delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.

Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Survox, Presence Technology, Reitek, Safeharbor, Syntellect, Telrex, Trio, Voxtron and Zeacom. Learn more