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Aldeas Infantiles SOS Colombia choses Enghouse Interactive as its contact center software provider to optimize operations of its Laboratory of Experiences to the Donor

Sep 10, 2018

The greater impact of implementing this technology is the improvement of the quality of life of thousands of children and families, thanks to the increase in number of monthly donations that they receive

Aldeas Infantiles SOS Colombia, biggest international organization in the world focused on improving quality of lives of children and youngsters at social risk, has chosen Presence Suite, of Enghouse Interactive, to strengthen the relationship that donors have with the program.

Enghouse Interactive ( delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Survox, Presence Technology, Reitek, Safeharbor, Syntellect, Telrex, Trio, Voxtron and Zeacom. Learn more at