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Enghouse Interactive and GoCloud Business launch new strategic alliance in México

Aug 23, 2018

The main objective of this synergy is to strengthen sales of software for contact center in the north of México

Both companies gathered on a business breakfast on July 26 in Monterrey to discuss the benefits of moving the contact center to the cloud and the impact of artificial intelligence on customer experience.

The experience of GoCloud Business and its knowledge on consulting, implementation and support of software for contact centers and telecommunications complements Enghouse Interactive´s offering, focused on maximizing the value of every customer interaction.

Enghouse Interactive ( delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Survox, Presence Technology, Reitek, Safeharbor, Syntellect, Telrex, Trio, Voxtron and Zeacom. Learn more at