User Portal

Dec 22, 2014

Len Alvarez joins Presence Technology as Solutions Development Manager.

Atlanta, GA: Presence Technology, a global provider of multi-channel contact center solutions, recently hired Len Alvarez as Solutions Development Manager. Alvarez will lead a specialized team of developers in charge of designing and building customized solutions for clients looking to integrate Presence with specific business processes.

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Nov 25, 2014

Idaeon Inc to represent Presence Technology as a Referral Partner in Canada.

Atlanta, GA (November 25, 2014): Presence Technology, a global provider of multi-channel contact center solutions, recently signed a new referral partner agreement with Idaeon Inc., who will represent Presence Technology in Canada.

As part of the referral partner agreement, the Presence team will work closely with Idaeon sales representatives to help them market to and nurture prospects and clients. The partnership enables Idaeon to provide more options to clients who are seeking a highly flexible, all in one contact center solution.

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Nov 25, 2014

The company has selected IPVIP Consulting and Presence Technology solutions to incorporate multi-channel and contactability to their contact center and improve system stability.

Nov 24, 2014

Presence committed to inclusive and flexible policies that enhance the life quality of people, signed the Pact for Telework in Bogotá.

Bogotá, November 24, 2014 - Presence Technology, global leader in multi-channel contact center solutions, was one of the 8 companies in Colombia who signed the covenan in the First Telework Forum and Sustainable Cities held in Bogota on November 14. With the signing of the pact, Presence commits to promote this innovative form of work, and the efficient use of ICT in the productive sector, as a means to achieve sustainable urban development, mitigate climate impacts and provide transportation, mobility and welfare to their employees.

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Nov 24, 2014


Atlanta, GA (November 24, 2014) Presence Technology, a global provider of multi-channel contact center solutions, recently hired Michelle Van Horn as Regional Account Manager. Van Horn will be responsible for developing new sales in the Southeast and Midwest areas and working with the Presence Technology partner channel.

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Nov 11, 2014

The company has selected Presence solutions to incorporate more stable, multi-channel and improve performance for their clients.

Madrid, 12.11.2014.- Plus Contacto, Spanish company founded in 2008 based in Leon, specializes in comprehensive outsourcing services and that employs 620 people, has selected  Presence Technology solutions, European provider of multichannel solutions for Customer to boost growth and operation of your contact center.

Oct 29, 2014

ATLANTA, GA (October 29, 2014) Presence Technology, a global provider of multi-channel contact center solutions, announced today that it will participate as a Silver sponsor of the ICMI Contact Center Demo & Conference to be held in Chicago, IL at the Hyatt Regency Chicago from Nov. 3-5, 2014.

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Oct 28, 2014

Businesses can upgrade their legacy contact center solution and take advantage of special cost savings on Inbound licensing now through the end of the year and save up to $85,000.

Atlanta, GA – October 28, 2014 – Presence Technology, a global provider of multi-channel contact center solutions, announced today they are offering a fourth quarter incentive program for businesses who are searching for an affordable solution to upgrade their legacy contact center capabilities. Through this program, new qualifying Presence customers can save on 100 inbound licenses – an $85,000 value.

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Oct 28, 2014

The company has chosen Presence solutions to manage their contact center operations. Fundraising Company, contact center specializing in fundraising over the phone for the third sector, has selected Presence Technology, a European provider of multichannel solutions for customer service, to enhance the operation of their contact center.

Oct 24, 2014

On September 3, Presence Technology, a global provider in multi-channel solutions to manage interactions in contact centers, in conjunction with Business Value Consulting (BVC) held in Monterrey "The No Phone Contact Center" event.

Mexico, October 24, 2014 - Based in the Hotel Safi Valle, infrastructure Coordinators, call center, operations, business and IT managers from different industries of the city and its metropolitan area, were invited to meet the future telecommunications.

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