User Portal

Sep 21, 2015

Classified as the most important event in the Credit and Collections Industry in Colombia, it will have as guests national and international experts, who will share their knowledge about the new and best practices of this sector.

Bogotá, September 21th 2015 – Presence Technology, provider of multichannel Contact Center Solutions, will sponsor the 11th edition of the International Congress of Credit and Collections, to be held at the JW Marriot Hotel Bogota, next October 15.

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Sep 21, 2015

Exclusive space to interact with the leading companies, who are conducting the transformation of business dynamics in Mexico and the world.

México City, September 21th 2015 – Presence Technology, global provider of Multichannel Contact Center Solutions, will participate in the Customer Experience Cloud Summit 2015, organized by Mundo Contact, next October 7 2015, at the Centro Libanés at Mexico City.

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Sep 09, 2015

Madrid, September 9th, 2015 - On September 30th Google for Work, Presence Technology and  Acierto.com will present in google Spain offices how to put technology at customer experience service managing sustainable services in the cloud model. During the event, attendees will have the opportunity to discover the most innovative technology in contact center and Cloud enterprise applications.
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Aug 25, 2015
Jasco and Presence Technology will be participating in the Contact Centre Management Group’s (CCMG) ‘Y B Normal’ conference, providing insight into the “Contact Centre Everywhere” and the enabling technologies.  The conference will focus on the theme of “Challenging Everything About the Contact Centre Industry” and will be held at the Indaba Hotel and Conference Centre, Johannesburg (South Africa) on  the 27th and 28th of August 2015.
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Jul 29, 2015

Event that gathers more than two hundred senior executives of the risk areas, Collections, IT, Marketing and Financial sector processes, from different countries in Latin America, around a custom scenario of strategy and innovation.

Bogotá, July 29, 2015 - Presence Technology, a world leader in multi-channel contact center solutions, will participate in the seventh edition of the Lisim Score Conference 2015, at the Club Campestre Llanogrande in Rionegro- Antioquia, the next 13 and 14 of August.

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Jun 23, 2015

The award was granted to Presence Technology and Idiso Hotel Distribution during the Platinum ContactCenter Awards 2015 ceremony held on June18th in Madrid, Spain

Madrid, June 23th 2015 – Presence Technology, worldwide leading provider of multichannel contact center solutions and Idiso, Spanish leading company in hotel distribution, were awarded the Best Contact Center Solution forTourism during the 6th edition of the Platinum ContactCenter Awards.

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Jun 17, 2015

The company will display its multichannel solutions, who have excelled in the Brasilian Market for its technological innovation, quality and low operating costs.

June 17th, 2015 – Presence Technology, leader in Multichannel Contact center Solutions, is one of the sponsors of the International Congress of Customers Management – CIC Brazil 2015, and will present its products with technologies focused on optimizing Contact Centers from different industries, such as Telemarketing, Outsourcers, insurance, collections, among others.

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Jun 02, 2015

Atlanta, GA (June , 2015) Presence Technology, a global provider of multi-channel contact center solutions, recently hired Pamela H Birns as Regional Account Manager. Ms. Birns will be responsible for developing new business in the Northeast area and working with the Presence Technology Partner Channel. Her experience and proven track record will assist Presence Technology in achieving the growth plans for the region.

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May 25, 2015

Presence is positioned in this Gartner quadrant for the second consecutive year

Atlanta, 05/18/2015– Presence Technology, a multi-channel provider of Contact Center solutions, today announced it has been included by Gartner, Inc. in the Contact Center Infrastructure Magic Quadrant.

Gartner’s May 18th, 2015 report mentions 16 Contact Center Infrastructure technologies, some of which include:  Computer-telephony integration (CTI)/Web services interfaces, Live and prerecorded video, web chat, multimedia contact routing and prioritization engines with real-time and historical reporting Outbound dialing/proactive contact, Virtual routing applications for multisite and work-at-home scenarios, Collaborative browsing, and Social media, etc. .

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May 13, 2015

The formula to have a more flexible, cost-effective and dynamic Contact Center, by the hand of the best local and international experts in Contact centers and BPO. This breakfast gives continuity to Presence’s technological meetings cycle, which seeks to expose the trends and innovations in the Contact Center Industry, as well as the importance and benefits of management indicators and data security in The Contact Center.

Bogotá, May 13th 2015 – Presence Technology, global provider of multi-channel Contact Center Solutions, will hold in conjunction with the Colombian Association of Contact Centers and BPO (ACDECC), a technological breakfast on Thursday May 28th at the restaurant Astrid & Gastón in the City of Bogota - Colombia.

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