User Portal

May 23, 2016
South Africa, 23rd May - Customer service specialists INOVO and Presence Technology are partnering to present a dynamic event to be hosted in Cape Town and Johannesburg on 07 and 09 June respectively.
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May 12, 2016

The company will present its offer to optimize customer service to the banking institutions and financial services


Presence Technology, global leader in Multichannel Contact Center Solutions, will participate in the 51º Banking Convention in Colombia, organized by the Colombian association of contact centers & BPO, on June 2 and 3 at the Cartagena's City Convention center.

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May 06, 2016
Atlanta, 2nd May, 2016 – From the Speaker Podium to the Exhibit Floor at Booth#514, Worldwide Leading Contact Center Solution provider Presence Technology will share its insights on managing customers Engagement at SpeechTek 2016 Event, taking place May 23-25 at the Omni Shoreham in Washington DC.
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May 02, 2016
The educational organization has chosen Presence thanks to the flexibility and easy integration with their technology platform

Bogota, May 02th, 2016. Ilumno one of the most important educational institutions Network in Latin America, has chosen Presence’s Contact Center multi-channel tool to optimize their customer service.
With 10 prestigious institutions of superior education associated in 7 countries of Latin America, more than 200.000 students and 10.000 docents and collaborators, Ilumno seeks to help to the modernization and sustainable expansion of the superior education on this region.

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Apr 20, 2016

Presence Technology, a worldwide leading provider of Contact Centre Technology announces the release of its new version to the Kenyan Market, bringing mid-size and large enterprises a powerful, easy to use, cost effective and flexible solution that helps companies to gain efficiency and optimize resources processes within the Contact Centre. On 21st April 2016, Jasco together with Presence Technology are organizing a Special Event in Nairobi, Kenya to share experiences on the Customer Experience Omni-channel Strategy in the Contact Center. To Register here for free to the Event.

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Apr 06, 2016

Presence Technology, global provider of multi-channel contact center solutions, announced that it will sponsor the 4th edition of the Golf Tournament organized by Atento, which will be held on May 13 in Bellavista Golf Club, located in Mexico City

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Apr 06, 2016

Presence Technology announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Presence WebRTC Agent as a 2016 WebRTC Product of the Year Award winner.

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Mar 31, 2016

Presence Technology announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Presence Video Interactions as a 2016 Unified Communications Product of the Year Award winner.

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Mar 29, 2016

Presence obtained the fourth position worldwide at the Gartner analysis 2015 "Best tools for an efficient Customer Engagement Center".

Bogota, March 29th, 2016 – Presence Technology, global provider of multichannel Contact Center solutions, will be present at the 13th Andean Congress of Contact Centers and CRM, organized by the Colombian Association of Contact centers and BPO (ACDECC); where positive customer experiences and innovation in the interactions with the end user, will shape what promises to be an enriching event. Having the best speakers and international experts of the industry as participants, the event will be held at April 19, 20, and 21, at the event Center “Cubo Colsubsidio” in Bogotá, Colombia.

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Mar 28, 2016
Visnardi will be speaker of the Panel "Communication Channel and the Future", where he will present the proposal of Presence, exclusively designed to optimize the experience of Customer Engagement Center

Brasil, March 28th 2016 - Presence Technology, global provider of Multichannel Contact Center Solutions, will participate in the 11th Forum of  Relationship and Customer Service,that will take place at WTC Sao Paulo.

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