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media-core® is a system integration company, specialized in the Contact Center Industry. media-core's®  efforts are focused on helping its customers to improve their productivity through a deep understanding of Contact Center business and IT needs, which results in faster solutions design and evaluation, faster delivery and implementation, and faster measurable results for customers. media-core's®  operations center and software factory are located in Uberlândia-MG.

“We chose Presence as our partner because they specialize in contact center software. They have a global presence and flexible business models all while providing a dynamic contact center solution on a very reliable software platform”