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logo-globaliaGlobalia Contact Center provides Customer Care services to the companies that make up the Corporación Empresarial Globalia: Air Europa, Halcón Viajes, Viajes Ecuador, TravelPlan, Globalia Handling, Globalia Hoteles, etc.

"Now the companies that we serve, such as, Halcón Viajes, Viajes Ecuador, Travelplán and Air Europa can benefit from this technology and serve their customers better. We also have tools that make it possible to combine the Call Center world with the Web which will improve our sales and internaut services. I am talking about the chat, co-browse and Web Callback services which we are implanting on the Globalia group website right now."

REGION: Europe
SECTOR: Travel services


Globalia Case Study