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Dynamicall is a Peruvian Contact Center created to provide customer service excellence. It offers high quality outsourcing services to its clients in the following sectors: Health, Education, Telecommunications and Finances, where it specializes in Outbound, and Customer Service (Inbound). Dynamicall´s aggregated value is focused on increasing its client´s investment performance through generating new incomes, reducing costs of service and increasing customer´s satisfaction.

In 2011, Dynamicall achieved 3 mayor awards: ISO 9001:2008 Certification, the “Premio Perú Exporta Servicios 2011” – 1st place on “Innovación Empresarial” Category awarded by Prom Peru and “Premio Contacto a la Excelencia APECCO 2011” – “Mejor Operación en Centro de Contacto de Empresa Tercerizadora.” Category.

SECTOR: Outsourcing


Dynamicall Case Study