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Multi-Channel Contact Center Solution

logos-verticales-web-04Contact Centers in the Healthcare industry play a vital role for both patients and providers.  Healthcare providers need a system in place, whereby they can best utilize their contact centers in an efficient way, without losing the quality of the patient support.  Presence for Healthcare offers a solution to support the needs of both patients and providers, with a multi channel contact center platform, which enhances and improves patient and provider communication in an efficient and cost effective manner.

Presence Technology has a proven success record within numerous healthcare contact centers for improving patient care quality with speed and empathy, in an efficient and cost effective manner:

  • Back office
  • Bill collection
  • Prescription refills
  • Automatic payments
  • Appointment scheduling
  • Reminders via phone, SMS, email
  • Physician referral
  • Preventative care reminders
  • Admission and discharge services
  • Nurse advice lines

Presence delivers results! Click here to learn about  Presence for Healthcare!

Some clients:
Comfort Medical
Doctor Diabetic Supply, LLC
Meridian Health Plan of Michigan
Nations Health

Click here for more Presence clients.