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ContactNova is a full Galician-funded company, which has also been qualified as a Special Center for Employment, since a high percentage of its workforce is staffed by disabled people.Their technological platforms —based in Ourense— provide nearly 100 agent seats but the company is currently handling campaigns with as many as 225 agents.

"Thanks to this new technical infrastructure we can guarantee to our institutional and business customers that we are able to take care of any requirement of services, either inbound or outbound. We are even prepared to handle any type of service offered thought the Internet. Choosing Presence Technology has allowed us to improve our management and to achieve the full quality in our services."

REGION: Europe
SECTOR: Outsourcing Call Center