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Presence Suite

Transform your contact center from a cost center to a growth engine

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Presence Suite

Accelerate the growth of your contact center processes with an omni channel solution, flexible and adaptable to your needs.


Improve process, ensure 24x7 availability, scalable and quality services

Web Agent The Future is Now

WebRTC technology gives Presence Web Agent easy access to the agent toolbar through a URL. Take your Contact Center to a new level of versatility!

Developed and supported by some of the biggest names in the industry (Google/ Chrome and Mozilla/ Firefox). WebRTC technology is quickly becoming the standard for web-based real time communications handling.

WebRTC enables a guaranteed quality of service for application such as voice calls, video chat, file sharing, messaging, white-boarding, human computer interaction, etc. without any client or plug-in download to run from a browser using simple HTML and JavaScript APIs. Contact Centers can create the perfect experience for their customers.

Looking for a detailed solution to make WebRTC work for your Contact Center?

Contact Us and a Senior Business Consultant can tell you how our solutions will enhance your contact centers efficiency and productivity. Contact Us or email