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Presence Suite

Transform your contact center from a cost center to a growth engine


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Presence Suite

Accelerate the growth of your contact center processes with an omni channel solution, flexible and adaptable to your needs.

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Improve process, ensure 24x7 availability, scalable and quality services

Web Agent The Future is Now

WebRTC technology gives Presence Web Agent easy access to the agent toolbar through a URL. Take your Contact Center to a new level of versatility!

Developed and supported by some of the biggest names in the industry (Google/ Chrome and Mozilla/ Firefox). WebRTC technology is quickly becoming the standard for web-based real time communications handling.

WebRTC enables a guaranteed quality of service for application such as voice calls, video chat, file sharing, messaging, white-boarding, human computer interaction, etc. without any client or plug-in download to run from a browser using simple HTML and JavaScript APIs. Contact Centers can create the perfect experience for their customers.

Looking for a detailed solution to make WebRTC work for your Contact Center?

Contact Us and a Senior Business Consultant can tell you how our solutions will enhance your contact centers efficiency and productivity. Contact Us or email Info@Presenceco.com