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User Portal

Presence Suite – Version 11

Discover all the new features and benefits of Presence Suite’s new version.

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Communications Portal

Voice self-service solutions 
A new and intelligent touch point for your customers


Gartner Magic Quadrant 2018

Gartner has once again named Enghouse Interactive a Challenger in its latest Magic Quadrant for Contact Center Infrastructure


Collections Virtual Agent

Reduce the operational costs of recovery

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Presence Video Interactions

One more step in the omni-channel management


Improve process, ensure 24x7 availability, scalable and quality services

Web Agent The Future is Now

WebRTC technology gives Presence Web Agent easy access to the agent toolbar through a URL. Take your Contact Center to a new level of versatility!

Developed and supported by some of the biggest names in the industry (Google/ Chrome and Mozilla/ Firefox). WebRTC technology is quickly becoming the standard for web-based real time communications handling.

WebRTC enables a guaranteed quality of service for application such as voice calls, video chat, file sharing, messaging, white-boarding, human computer interaction, etc. without any client or plug-in download to run from a browser using simple HTML and JavaScript APIs. Contact Centers can create the perfect experience for their customers.

Looking for a detailed solution to make WebRTC work for your Contact Center?

Contact Us and a Senior Business Consultant can tell you how our solutions will enhance your contact centers efficiency and productivity. Contact Us or email