Teletrabajo para Contact Center

Marketing y Ventas

diciembre 10, 2020

Aumenta el ROI de tus operaciones con soluciones para Contact Center en trabajo remoto

Los agentes a distancia son una figura que han ido en aumento en la industria…

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Presence Smart Cloud

octubre 15, 2020

[Grabación Webinar] Tecnologías aliadas para convertir el teletrabajo en una oportunidad para los Contact Center en la nueva normalidad

El día 14 de Octubre de 2020 realizamos un Evento Digital en colaboración con Microsoft,…

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Smart Staff Optimization

agosto 5, 2020

Guía de soluciones para el Trabajo remoto en el Contact Center

Hasta hace muy poco, la mayoría de los Contact Centers trabajaban en un modelo tradicional…

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Smart Staff Optimization

julio 28, 2020

¿Cómo gestionar los impactos del Teletrabajo en el Contact Center con herramientas integradas?

Es innegable que el teletrabajo tiene ventajas y para los negocios de Contact Center se…

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Smart Staff Optimization

julio 16, 2020

Garantiza el éxito de tus agentes remotos con Smart Staff Optimization (SSO)

Debido a la situación del COVID-19 las compañías de Contact Center han tenido que evolucionar…

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